Communication Breakthroughs

Date(s) - 11/05/2020
8:00 am - 9:00 am


Dulles SHRM
Communication Breakthroughs


Attendees will receive a SHRM certificate of attendance.

Have you ever had a conversation with someone only to discover later that both of you had an entirely different understanding of that conversation.?  George Bernard Shaw famously said that “The single biggest problem with communications is the illusion that it has taken place.”

Communication skills are an absolute necessity for leaders, yet many of us are challenged to communicate effectively.  The problem is rooted in our personal behavior style.   Most of us communicate to others in a manner consistent with our own behavioral style.   Unfortunately, that communication style will only resonate with 25% of the people we connect with.

So how do you overcome this barrier and become a master communicator.   It starts with deepening your awareness of self and as importantly how your natural behavior style impacts others.   The great news is that this is a skill you learn and master enabling you to connect on a new level with others

In this session we will explore how to increase the effectiveness of your communications and improve your relationships in the process.   Please join us for an interactive webinar session complete with breakout rooms for discussion to learn:

  • The importance of communication styles
  • To recognize how your style is perceived by and impacts others
  • How the DISC Assessment Tool is used to assess communication styles
  • To become more self-aware (what do you know about yourself and your behaviors)
  • How to flex your style to reach your audience and increase your impact
  • Perceptions that are made based on communication styles
  • Other People’s expectations based on communications
  • Effective Communications Best Practices

Discussion Hosted By:

  • Megan Hollywood – VP Human Resources at Objective Interface Systems, Inc.

Contact Information – | (732) 742-3476 cell

  • Bryan Clickener – Producer at Arkin Youngentob a Division of Risk Strategies

Contact Information – (571) 918-1917 cell


  • Kevin Sturm – President and Strategic Business Advisor at FocalPoint Coaching

Contact Information:

Email –; Company Website –  


Kevin Sturm is the President and Strategic Business Advisor of FocalPoint Coaching in Herndon, VA.  Kevin enable’s businesses to move from where they are today to where they want to be and beyond by clarifying their strategy, growing revenue and margin,, creating customer advocates, engaging and empowering their employees, and creating a culture of continuous improvement

As a Vice President of Operations and senior technology executive, Kevin has spent his career driving large scale cultural transformation and change programs, turning around struggling organizations, developing leaders, and building and sustaining high-performance teams. With 25+ years of strategic execution across operations, adopting a customer-centric approach to drive commercial excellence, he has built and restored market share and profitability in startups and Global 500 companies.

Kevin earned his master’s degree in Telecommunication Management from New York University – Polytechnic School of Engineering.  He also has a B.S. in Applied Sciences & Engineering from the U.S. Military Academy at West Point.

B2B | Business Process Improvements | Change Management | Coaching & Mentoring | Competitive Analysis | Contract Negotiation | CRM | Multi-cultural Teams | New Business Development | Operational Excellence | P&L | Project Management | Revenue & Profit Growth | SaaS | Solution Selling | Strategic Planning


Chapter Resources

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